Hi @anttik
Please contact us via [email protected]
Regards,
Hello,
I’ve got a security issue when i want to reset a password.
I know that it could be a cache problem but i download the plugin “WP Super Cache” and exclude that page and still have the same issue.
Do you know what can i do ?
Thanks
Thanks for reply but :
-My issue is after, i ask to reset my password, i received a link. On this link i can change my password, but when i submit, i got a message “Ce n’est pas possible pour des raisons de sécurité.” so “This is not possible for security reasons”.
-I check if this page received the cookies, and…yes
So I really don’t know how can i fix that ?
Hi @cinecdote
Does your site have a caching plugin or server cache? IF so, please try excluding UM pages from the cache and see if the issue still occurs?
Regards,
Hi,
Yes i have a caching plugin, i had already exclude the reset page from the cache but not all the UM pages.
I did it and it work perfectly.
My bad !
Thank you !
Hi @cinecdote
Thanks for letting us know.
Regards,