Seems almost completely broken
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I have been having problems for a while, but now it just doesn’t work at all. These are the problems I am having whether I am using Internet Explorer, Chrome, or Firefox.
Subscription form does not work. When someone subscribes it just reloads the page as if nothing happened or takes them to our homepage. When I check the subscription list to see if they have been added, there is nothing there.
Creating forms does not work in many ways. I can’t edit “List Selection”, if I do it just goes back to how it was originally. I can’t edit the email section either. When I save the form and reload it to see if it saved correctly, it is not saved.
Newsletters don’t save. If they do, which is rare, when I try to view them (clicking preview from the “All Newsletters” page) it goes to a blank white page.
Newsletter previews aren’t sent. It will say saving newsletter, but it never sends a preview of the newsletter or any newsletter for that fact to the email address provided.
And there are more things that aren’t working either. I am at a complete lost of what to do. Our subscription widget hasn’t worked in months, and we really need that up and working.
What is working is an old newsletter that generates a newsletter every time we have a new blog post. But I can’t edit it to add social media icons or other things. Another things that is still working is that I can add manually new subscribers, this is not ideal.
PLEASE HELP,
Rachel Wooster
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