• Resolved browndogagency

    (@browndogagency)


    I’m trying to figure out of it’s possible to filter contacts by a range of products they have purchased.

    I want to be able to segment my contacts based on whether they’ve purchased one of a range of products, without having to go through and manually select every single tag, as sometimes there can be hundreds of different products. All the products purchased are in the same category, is it possible to add this as a tag?

    My main focus for using JetPack CRM is as a marketing tool to target different segments of my customers based on things they may have purchased. I’ve seen there are additional extensions such as Advanced Segments, but I can’t see if that will resolve my issue either. I’m happy to to take out the Entrepreneur plan if there is an extension that will help me.

    I’ve also used another plugin called AutomateWoo which allows me to do something similar when it comes to creating workflows based on triggers. In this instance it is possible to create a filter based on whether the customer has placed an order that contains a specific category of product. I’m trying to achieve something similar.

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  • Jay

    (@bluejay77)

    Hi @browndogagency,

    Thank you for your interest in Jetpack CRM! It sounds like you’ll benefit from checking out our paid extensions such as Advanced Segments or Automation.

    Per ww.wp.xz.cn community guidelines, we are not allowed to support premium plugins (paid extensions) in these forums. Would you reach out to us using our Pre-sales form below, so we can assist you with your inquiry about paid products?

    https://kb.jetpackcrm.com/pre-sales/

    Please include the URL reference to this forum thread in the ticket.

    Thanks!

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