Select amount dropdown not working

  • Resolved alphaambition

    (@alphaambition)


    5 years, 8 months ago

    Hi,

    I setup several gift cards, and when I am logged in to my WordPress site I can go to a gift card product page and the ‘select amount’ dropdown works. I can add a gift card to the cart just fine.

    But, the ‘select amount’ dropdown does not work for logged out users, and gift cards cannot be added to the cart.

    Please can you help with this?

    Thanks!
    Mark

    • This topic was modified 5 years, 8 months ago by alphaambition.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    5 years, 8 months ago

    There is a Javascript error on your site:

    Uncaught ReferenceError: _ is not defined

    This is preventing Javascript from running, including the show/hide code when the Variation dropdown menu changes. Fix the Javascript error and it will fix the issue.

    A temporary solution is to force the form to always be visible. To do this, follow these steps:

    1. Log into your WordPress Admin area.
    2. Click on Appearance -> Customize -> Additional CSS
    3. Paste the following CSS into the field and save:

    #pwgc-purchase-container {
    display:block !important
}
    Plugin Author pimwick

    (@pimwick)

    5 years, 8 months ago

    Since we haven’t heard back, I’m marking this thread as resolved. Let us know if you need anything else!

Viewing 2 replies - 1 through 2 (of 2 total)

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