Hi there,
Kindly write to our technical team at [email protected] to resolve the issue as soon as possible.
Thank You.
Hi @rafx,
What is your active plugin version?
Can you please share the screenshot with me. So that I can take a closer look and help you out.
Thanks,
Thread Starter
Rafx
(@rafx)
Here you can check on video how it looks like, I can provide access to my development site, it’s separate from production, but behaves the same. The version of the plugin is: 2.0.2
https://www.loom.com/share/343d445d3065465f8776311ea4048d63
I don’t need any credentials.
Thanks for creating a video. It is really helpful for us to understand your problem.
It seems like API data is not saving at your end. Please just reactivate the plugin.
If you are still facing the same issue. Please just contact us at [email protected]
Thread Starter
Rafx
(@rafx)
I contacted and checked every plugin, so like I wrote on email the problem was other plugin:
https://ww.wp.xz.cn/plugins/profile-tabs-for-ultimate-member/
After disabling this plugin your started to work properly.
Thanks for the help.
