Select list arrow under field

Hello @kathi83

Hope you’re doing well today! I am sorry to hear about the issue you’re facing with Forminator.

Thank you for sharing the screenshot. I tried to replicate the issue on my testing site with the select fields, however, I was unable to replicate it.

It seems that the issue could be site specific, did you notice the issue specifically after installing or updating any plugin on the site?

I reckon the issue could be due to a possible CSS conflict or Asset Optimization, can you please confirm if the issue is happening on other forms as well? Also, if possible, could you please share a link where we can check the form on the frontend and check more about it further?

Awaiting your response.

Kind Regards,
Saurabh

Hi @kathi83,

I could notice the issue on your website, however, not able to fully rule out what exact CSS is causing such a conflict.

Seems like the form is added as part of the Elementor popup. Could you please check and see how it behaves if you temporarily add the same form inside a page?

Does it work fine when it’s loaded from the page? This would help in ruling out whether it’s more specific within the popup or not too.

I did give a quick test in my system within Elementor Popup but wasn’t able to replicate such a behaviour.

Possible to also share the form export too?

Please check the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

You can share the export file via Google Drive, Dropbox or any cloud services in the next reply.

Looking forward to your response.

Best Regards,

Nithin

Hi @kathi83

Thanks for sharing the form.

When testing your form on my own setup, I can’t see that issue at all. But when checking on your page, it looks like part of the markup (page source) related to those select fields got somehow duplicated and the “second instance” is not behaving correctly.

You mentioned that it doesn’t happen when you are logged-in and does not happen on the test page.

So I’m wondering – on that test page, did you also put the form in Elementor’s lightbox or directly on the page? If on the page, could you try if the same happens on the test page if you put it in Elementor’s popup?

Also, can you try to simply regenerate Elementor’s data and CSS via ELementor’s “Tools” page?

Kind regards,
Adam

Hi @kathi83,

Hope this message finds you well, and sorry to hear you are experiencing this issue.

Same as Adam, I was not able to reproduce the issue, the form does look ok embedded on Elementor’s Pop-up

https://prnt.sc/dZ1M3rJdrBeQ

Somehow Forminator custom style is not being loaded but there is an error either, could you check

wp-content/uploads/forminator/

and check if there is any file there?

Let us know.

Best regards,
Laura