Send Button Not Working

  • verdipro

    (@verdipro)


    4 years, 6 months ago

    We have noticed that our contact form is not working. There are unfortunately no errors to help diagnose the issue. But if the send button is clicked nothing happens, its as if its an inactive button. I tried to find some other help articles on this before posting, but could not find anything.

    We are running Version 5.5.3. Any help or insight would be appreciated. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 6 months ago

    Where can we see the website in question?

    Thread Starter verdipro

    (@verdipro)

    4 years, 6 months ago

    https://www.justintiming.com/contact-us/

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 6 months ago

    What other plugins and theme do you use on the site?

    Thread Starter verdipro

    (@verdipro)

    4 years, 6 months ago

    Theme: The Retailer
    Plugins: Checkout Field Editor for WooCommerce
    Contact Form 7
    Disable Gutenberg
    Envato Market
    Deactivate
    HookMeUp – Additional Content for WooCommerce
    Imagify
    One Click Demo Import
    Perfect Images (Retina, Thumbnails, Replace)
    Product Blocks for WooCommerce
    Really Simple SSL
    Premium Support | Settings | Deactivate
    Really Simple SSL pro
    Settings | Deactivate
    Slider Revolution
    The Events Calendar
    The Retailer Deprecated Features
    The Retailer Extender
    The Retailer Portfolio Addon
    Titan Anti-spam & Security
    UpdraftPlus – Backup/Restore
    WC Fields Factory
    WooCommerce
    WooCommerce Header Category Image
    WooCommerce Shipping Per Product v2
    WooSwatches – Woocommerce Color or Image Variation Swatches
    Wordfence Security
    WP fail2ban
    WP Mail Logging
    WP Rocket
    WPBakery Page Builder
    Yoast SEO

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 6 months ago

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, WooCommerce, Wordfence Security and Yoast SEO, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

Viewing 5 replies - 1 through 5 (of 5 total)

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