Send contact form to listing email

  • Resolved dejman

    (@dejman)


    4 months, 2 weeks ago

    How do I make email sent from the contact form on listing pages go to the listing email set when creating the listing and not to the listing owner’s own email?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Al-Amin Khan

    (@alamin56649)

    4 months, 1 week ago

    Hi @dejman,

    You can control this from User Dashboard → Preferences settings.

    Please go to User Dashboard → Preferences, then set “Contact Listing Owner Form Recipient” to “Listing’s Email”.

    This will ensure that emails sent from the contact form on listing pages go to the email specified while creating the listing, instead of the listing owner’s account email.

    For reference, you can check this screenshot:
    https://share.cleanshot.com/1tmvsT5H

    Hope this helps! Let us know if you need further assistance.

    Regards,
    Al-Amin Khan

    kdcpelt

    (@kdcpelt)

    3 months, 2 weeks ago

    Hello, I found this setting. I was expecting this to be located in wp-admin/edit.php?post_type=at_biz_dir&page=atbdp-settings. As I created (almost) all the listings on the site, I can change this setting for all listings, however.

    For anyone who may be having trouble finding this setting (especially if you don’t have registrations enabled, and you don’t have many users with their own listings)…you have to click the profile icon on the front end of the site. There does not seem to be a place in Directorist > Settings to control this and no other pathway to navigate to the user dashboard from the admin dashboard.

    If I’m wrong, please provide a description as to how to find this. Thanks!

    • This reply was modified 3 months, 2 weeks ago by kdcpelt.
    kdcpelt

    (@kdcpelt)

    3 months, 2 weeks ago

    Follow up question…if the listing does not have an email, the email doesn’t send and the error message is: “‘Sorry! Please try again.”

    1. Where do I (the admin user) change that error message, or provide a redirect for forms that fail?
    kdcpelt

    (@kdcpelt)

    3 months, 1 week ago

    Hello, please advise on how to adjust that error message or change the behavior when a listing does not have an email. Perhaps you could permit the admin to hide the form when the email does not exist or otherwise make the experience more user friendly? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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