Send DMARC, DKIM & SPF documentation

  • Resolved GeekGal

    (@geekgal)


    8 months, 1 week ago

    I’m trying to use Send and emails are all going into spam junk. I need the DMARC, DKIM & SPF setup Where is the documentation for this? thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Elementor Team

    (@alekspr)

    8 months, 1 week ago

    Hi @geekgal,

    Could you please share more details about your request? Specifically, which website is experiencing this issue so we can investigate directly from our side? Also, have you tried testing using the default email templates instead of your custom ones?

    Looking forward to your reply.

    Best regards,

    Thread Starter GeekGal

    (@geekgal)

    8 months, 1 week ago

    This is not a specific website issue. I am testing Elementor Send, the emails are going in spam, I am looking for documentation of how to set up DMARC, DKIM & SPF for better deliverability. Nothing more. Is there documentation somewhere? Thanks.

    Elementor Team

    (@alekspr)

    8 months, 1 week ago

    Hi @geekgal

    Thank you for your response.

    We don’t provide these records – we can assist you with setting up your custom email however through the CNAME records which we automatically generate for you. Please see the following screenshot for where you can find these records: https://prnt.sc/ZkA3q3h17ipL

    We’ve automatically generated the required DNS records (as CNAMEs) in your account.
    To set them up:

    1. Log in to your domain provider’s account (e.g., GoDaddy).
    2. Open your Domain Authentication settings
    3. Add these CNAMEs to your domain/DNS provider’s settings exactly as shown from Send settings.
    Thread Starter GeekGal

    (@geekgal)

    8 months, 1 week ago

    Thanks . this has been resolved. Can close.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Send DMARC, DKIM & SPF documentation’ is closed to new replies.