Send from Google Workspace Group

  • Resolved Paul Buijs

    (@paulbuijs)


    1 year, 1 month ago

    Hi, I have Google Workspace with two accounts, paul@ and bill@ both are members of a group with email info@

    Can I set up Fluent SMTP (and Fluent Forms) to send from info@ ?

    The problem I am having is emails are being sent from paul@ We’re sending contact form notifcation emails to info@ They are being received in the group conversations but not being sent back out to paul@ because that was the sender so I am not receiving the contact form submissions in my email inbox.

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 year, 1 month ago

    Hello @paulbuijs,

    As it turns out, FluentSMTP authenticates and authorizes email sending via a GCP (Google Cloud Platform) Cloud project. Typically, when setting up the project, Google Workspace group emails aren’t directly listed as valid sending identities. This is because Google’s authentication mechanisms are usually designed around individual user accounts.

    However, there’s a potential solution:

    I highly recommend trying this: Log in to the Google Cloud Platform (GCP) with a dedicated mailbox address that is a member of the group. Create the cloud project with that user. In this scenario, the desired email address should be listed within the project creation flow and subsequently be authorized for sending emails.

    In essence, you’d be creating a service account tied to the Google Workspace user mailbox which will then be sending on the group’s behalf.

    Thank you.

Viewing 1 replies (of 1 total)

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