Hi there Bernand,
Thanks for reaching out!
Do you refer to the New subscriber notification emails?
These emails are sent when someone subscribes on your site via a subscription form and confirms their subscription.
Can you please check that you’re using MailPoet’s subscription form and your subscribers have Subscribed status?
Also, do you have your email address filled in in MailPoet > Settings > Basics tab > New subscriber notification?
Looking forward to hearing back from you!
Dear Elvira,
Thanks so much for your rapid reply.
I do get the new scubscriber notifcation. However, I seem to get it also after a second, third, etc. time the form is completed – even though the subscriber obviously is already subscribed. However, that wasn’t my question.
I wanted to use a form not so much to get new subscribers but in first instance to make them reach out to us and submit particular information like their contact details and answers to some questions. For this purpose, I used custom fields. I wanted to embed this form on a page on our website. I may also have sent out a mailing to get the form completed.
Question:
1. How can I as administrator receive a notification after the form has been completed with in it the contents of all the form’s fields.
2. How can I best consult all of the form’s records in a list? I now chose to add all respondents to my default list and created segments just to get the list of people who subscribed for this or that event. I could also have created separate lists for this purpose. But still, is there a way to get a list where I can extra columns? I suppose I need to export my list to see this information?
Hi there @bernardnys,
Thanks for getting back to us!
1. How can I as administrator receive a notification after the form has been completed with in it the contents of all the form’s fields.
This is not possible with MailPoet out of the box since its subscription form is not designed to be used as an actual contact form.
In such cases, we recommend using a contact form plugin that is integrated with MailPoet instead: https://www.mailpoet.com/plugins/
But still, is there a way to get a list where I can extra columns? I suppose I need to export my list to see this information?
Indeed, you’ll be able to see this data all at once if you export your list to a CSV file: https://kb.mailpoet.com/article/330-how-to-export-subscribers-from-mailpoet.
Hope it helps, please let us know if you need further assistance!
