Hi,
Welcome to QSM Support Forum. Hope you are doing well.
Yes, this is possible with QSM. You have to set email template for users and admin using ’email’ tab. Please refer to this getting started video for all the details: https://www.youtube.com/watch?v=coE5W_WB-48&t=164s
Regards,
Kriti
I’m not seeing “Send Admin email upon completion” under Emails, and it’s not sending to the Admin email. I’m guessing it’s a bug. I don’t see any options, just the When… and Send… window panes.
And %QUESTIONS_ANSWERS% doesn’t show any questions or answers. Extremely frustrating and under the gun with a launch yesterday and it’s not working properly. Please advise.
Hi,
I am forwarding your issue to the development team.
Regards,
Kriti
Hi,
QSM plugin uses the WordPress function wp_mail to send emails.
Since you are not able to receive emails this means your server does not support it.
In this case, you can use the following plugin to setup email sending through the SMTP mail server.
https://ww.wp.xz.cn/plugins/wp-mail-smtp/
As for sending results to your email address, you can set this up in the email tab in your quiz.
https://drive.google.com/open?id=1-QUiPZXXlBJbszzD3gevMaM9zE7cEIqJ
Click on Add New Email button and setup accordingly.
Replace the %USER_EMAIL% template variable with your own email address and the results will be mail to you.
Kind regards,
Kriti
Thanks Kriti,
I got it to send email… I was using a point system for the conditional statement but had Percentage Correct in the Options. User error.
However, I’m not seeing the option I see in your documentation to send the email to the admin or not. And it’s obviously set to No cause it’s not sending to the admin. I created a workaround by creating another email pane that goes to the admin.
And the Questions_Answers variable doesn’t display the questions and answers. The percentage correct variable does work so that’s good enough. But would like for it to work properly.
I used the Troubleshoot plugin to disable all other plugins to see if it’s a plugin conflict and still get the same result with everything off. So I think it may be a bug.
Thoughts?
Thanks,
Gerald
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@expresstechsupport I have archived your reply and temporarily flagged your account for moderation. That means your posts and replies will need to be approved before anyone else can see them. @ notifications from your account will not work.
While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.
If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.
Thankfully are other ways to get information you need:
You get the idea.
We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.
When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.
