Hi, can you carry out a test. Disable all of your other plugins except this one. Then carry out another test. If it works, then you know there is a conflict with another plugin. If it does not work, then the issue might be related to your server settings.
Let me know how you go.
Thank you
Hi,
I got same issue, disabled other plugins and cp still hangs.
What server settings should i look into?
thnx
The issue is related to my VPS provider that was blocking outgoing smtp 25,465,587
Now that they have whitelisted me I can’t reproduce the issue anymore.
Still, it shouldn’t lock up the whole site when it can’t connect
Hi cloneman and thank you for your information.
PHP Mailer has default connection timeout set for 60 seconds. Usually, either your sever’s PHP timeout settings or your OS connection timeout are lower, so it should timeout and display corresponding message.
But you got a point here that it should timeout earlier. If it can’t connect to mail server within reasonable amount of time, it should consider it can’t connect at all.
I have created a ticket regarding this. This change should appear in the upcoming plugin version.
New version with the above fix has been released. Now default timeout is 10 seconds, so it shouldn’t lock up for more than 10 seconds.
@citygate , consult with your hosting regrading your issue. It might be they’re blocking email ports just like in cloneman’s situation.
