Send ticket to a user.

  • Resolved geraoctubre

    (@geraoctubre)


    7 years, 8 months ago

    It really is the most complete complement that I have achieved. I am very satisfied and grateful for his work.
    but I have a question, your plugin, allows you to send a ticket to a user without opening a ticket first

    sorry for my English

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 8 months ago

    Hi:

    Unfortunately, there’s no way to send a ticket/email alert to a user without opening one one first.

    A user can send an email to open a ticket (using our premium EMAIL add-on) but I don’t think that’s what you’re looking for.

    Thanks.

    Thread Starter geraoctubre

    (@geraoctubre)

    7 years, 8 months ago

    thanks anyway, very good job

Viewing 2 replies - 1 through 2 (of 2 total)

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