send to admin email

Hi @louisapple,

Please add the Email smart tag of the form submitter in the “Reply-to” field in the Notification Settings.

This will allow you to reply the email to the form submitter.

Hope this helps! Thanks 🙂

Hi @louisapple – Sorry to hear that!

Would you mind sending a screenshot of the Notification Settings?

Thanks,

Hi @louisapple – Looks like there is an intervention of a secondary SMTP application controlling this behavior.

Could you please check and let us know if there is a secondary SMTP related application that is overwriting the “Reply to” email address?

Thanks, and please let me know.

Hi @louisapple – Thanks for confirming!

In this case, the “Reply to” is being overwritten by the mention plugin. I would recommend you reach out to the respective plugin support for more assistance on this functionality.

Thank you for understanding