Sendgrid CC – Only Last Address

  • Resolved tbvdg

    (@tbvdg)


    3 years, 3 months ago

    Hi,

    When we send an email with a CC that contains more than one email using Sendgrid API we have an issue. It only sends an email to the To and the last email address in CC list. Post SMTP log shows the full list of email addresses in the CC field. Is this a Sendgrid limitation or a bug?

    Thanks,

    Toby

Viewing 7 replies - 1 through 7 (of 7 total)
  • M Haseeb

    (@haseeb0001)

    3 years, 3 months ago

    @tbvdg Hi,

    I hope you are ding well.

    Thanks for sharing your request. Let us check your case, and we will get back to you.

    Thanks

    M Haseeb

    (@haseeb0001)

    3 years, 3 months ago

    @tbvdg

    We have fixed this issue on the Beta version; please download it from here, test it, and let me know.

    Thanks

    Thread Starter tbvdg

    (@tbvdg)

    3 years, 3 months ago

    @haseeb0001

    Thanks the CC field appears to be working as expected now with the beta.

    We noticed one other thing since the switch from the Sendgrid sdk. If there are multiple addresses in the TO field it send emails individually, one for each address. It use to send an email with all of them at once. Besides the fact that it will use up more monthly emails, some plugins don’t offer CC fields so this can cause some issues for reply all.

    Thanks,

    Toby

    M Haseeb

    (@haseeb0001)

    3 years, 3 months ago

    @tbvdg Let me look into it and get back to you soon with updates.

    M Haseeb

    (@haseeb0001)

    3 years, 3 months ago

    @tbvdg We have fixed this issue; please download the Beta plugin from here, test it, and let me know.

    Thanks

    Thread Starter tbvdg

    (@tbvdg)

    3 years, 3 months ago

    @haseeb0001 Thank you, that appears to resolve the issues. Appreciate the help.

    M Haseeb

    (@haseeb0001)

    3 years, 3 months ago

    @tbvdg Great, thanks for letting me know.

Viewing 7 replies - 1 through 7 (of 7 total)

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