Sending email issue

  • Resolved TheGreenApple

    (@dapprestrijder)


    9 years, 7 months ago

    Hi everyone,

    I have a problem since a couple of days. After the update from contactform7 my forms from http://www.thegreenappleardennen.nl on page “over ons” and “reserveringen” will not send it to my mail. Before it works fine. There are no strange things like syntax errors or something. The message after the send button is also good and say that it is send. But i am not recieving any mails.

    Does anyone knows how to fix this issue? Or has the same?

    Thanks for answer!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    9 years, 7 months ago

    FAQ > I see a response message “Your message was sent successfully” with green border, but I never receive a mail for that.

    webadgr1

    (@webadgr1)

    9 years, 7 months ago

    Hi there, thanks in advance for your reply.Contact Form 7 was working on the client’s site http://epicprojects.com.au/contact-us/ and then yesterday I received an email to say that the client was not receiving emails from the contact form. The only thing I have done is update Contact Form 7 plugin. After receiving the client message I tested the form, when I complete the contact form via my computer using different email accounts and submit emails it works, (as I check with the customer’s external hosting provider to ensure that the emails got through). However, it does not work for the client when they check, which is frustrating. As an additional note: from past experience a success message does not necessarily mean that the client will receive emails on their external email hosting account.Can someone please throw some light on this matter as I’m sure someone has the answer to this issue. Thanks.

    • This reply was modified 9 years, 7 months ago by webadgr1. Reason: extra detail
Viewing 2 replies - 1 through 2 (of 2 total)

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