Sending emails problem

  • Resolved polandonbike

    (@polandonbike)


    5 years, 11 months ago

    Hi,
    I have got the same problem from the beginning of using plugin.

    I set up everything in settings, added few downloads and users started downloading files but after few days it stop working. Users put their e-mails address and it was only loading…nothing more…

    So what i did:
    1. Change e-mail form from empty to [email protected] and start work again but… after two days it was the same. Only loading nothing else
    2. Change next time email form and start working for two days…
    3. Now I noticed that download link is sending when I am log in to wp-admin panel and put any email address… when I am log out like website visitors it doesnt work…

    Can You help me?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author mkscripts

    (@mkscripts)

    5 years, 11 months ago

    Hi,

    When you see an infinite spinning loading icon after submitting a download form, there is probably a 403 error present in your browser console (admin-ajax.php). Problems with AJAX requests can be caused by caching. You might want to read the following topic:

    https://ww.wp.xz.cn/support/topic/cause-admin-ajax-php-403-forbidden/

    Please let us know if it has been been resolved and if you have any more questions, feel free to ask.

    Kind regards,
    Team Download After Email

Viewing 1 replies (of 1 total)

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