Hi @tertfinder2022
I hope you’re well today!
I understand that your self-hosted Sendy installation itself is working fine, right?
The error that you are getting isn’t really descriptive so it doesn’t give much of an insight into what’s happening but since it’s not any specific information about e.g. credentials I’d rather suspect some permissions or resources issues.
To start with, make sure that Sendy URL that you are providing in integration settings is correct and if site and Sendy are on different servers/hosting accounts, make also sure that neither is blocking each other IPs. This is a common issue with this kind of integrations.
If that’s not the case, then please enable WordPress debugging by adding following lines to the “wp-config.php” file of your site, right above “/* That’s all, stop editing */” line:
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
After that:
– try setting up integration again until “Something went wrong” message shows up again
– look into the “/wp-content” folder of your site’s WordPress installation and there should be a file named “debug.log”
– check last lines of that file and see if there are any lines that seem to be related to either Forminator or Sendy or lines that include “Fatal error” or similar phrase and let us know about them.
Hopefully, it will give us more details about the issue so we could find solution.
Best regards,
Adam
Just tried again and it just worked thank you
Hi @tertfinder2022
Thank you for confirming that it is working now.
I’m glad that this issue is resolved.
If you have a moment, I would very much appreciate it if you could quickly rate our plugin. This will help us keep the plugin available for free.
https://ww.wp.xz.cn/support/plugin/wordpress-popup/#new-topic-0
Best Regards
Patrick Freitas
