SEO and readability box are empty

  • Resolved bionne

    (@bionne)


    6 years, 11 months ago

    Hi,

    In the blog and page backend the SEO and readability boxes aren’t shown: https://prnt.sc/of67gh

    I’ve tried the following:
    – Disable other plugins (only Akismet is installed next to Yoast)
    – Use standard WordPress theme
    – User permission “Disable SEO analysis” and “Disable readability analysis” are unclicked
    – Features etc (SEO Analysis, Readability Analysis, and Insights) are all set to ‘On’
    – SEO and readability are enabled
    – Yoast is up to date
    – WordPress is up to date
    – Theme (Enfold) is up to date
    – There’s no Javascript error

    This website was just newly built, but somehow the Yoast plugin doesn’t work from the moment it was installed.

    How to solve it?

    Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • johanneskreuzer

    (@johanneskreuzer)

    6 years, 11 months ago

    Hi,
    I have the same problem since some month. I updated everything, but nothing happened. The box is empty.

    Sometimes at the beginning, I can see the content of the box. But if I click on something, it disappears.

    Best regards,
    Johannes

    Jerlyn

    (@jerparx)

    6 years, 10 months ago

    We’re sorry that you are experiencing problems that might be caused by our plugin!

    Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen. 

    Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.

    Jerlyn

    (@jerparx)

    6 years, 10 months ago

    Closed due to inactivity.

Viewing 3 replies - 1 through 3 (of 3 total)

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