• Resolved dianneg

    (@dianneg)


    I have been using the free version of Duplicator for a long time. Now I am trying to get back several sites but I always get this notice:

    server code: 200
    status: parsererror
    response:

    Can you please help because I have no other way to get these sites back and they represent quite a bit of work.

    Thanks,
    Dianne

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @dianneg ,

    Thanks for contacting us, I will do my best to help you.

    Please make sure that your destination server has enough space to install the site.

    If the above didn’t help, I will need to check the installer-log.txt log file, could you please upload it to an uploading platform (e.g Google Drive) and share the download link with me?

    For instructions please see:

    – How do I read the installer log?
    – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-trouble-010-q

    I’m looking forward to hearing back from you.

    Thread Starter dianneg

    (@dianneg)

    I uploaded the installer-log.txt log file to Google Docs and I have a link for you. Do you want me to send another email with this link?

    Thanks, Dianne

Viewing 2 replies - 1 through 2 (of 2 total)

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