Hi @tedmeowls,
Thank you for your message.
Your server has limitations. Try to change the server settings to support the WebP format for gd or Imagick.
Please check with particular attention to the selected settings (they are required):
https://gbiorczyk.pl/webp-converter/serverinfo.png
You do not need to have both gd and imagick extensions enabled – one of them is enough. If you do not have certain options or they are turned off, try to change the configuration of your server.
If you can, please contact the support of your hosting. These extensions are natively available in PHP, so there should be no problem to enable or properly configure them.
In your configuration, the WebP Support option is missing for the gd extension.
In addition, we recommend using PHP from version 7.1, but if you have 5.6 or higher it should also work.
Hi, thanks for your very quick response. It turns out my hosting (SiteGround) does not support WebP 🙁 So purely an issue on my end, not a plugin fault
Thanks again
Hi @tedmeowls,
Please try to contact technical support of your hosting. Perhaps they are able to change it. Let me know what they said.