• Resolved philodance

    (@philodance)


    my only plugins are: Elementor and Ocean Extra
    both newest version, but also tried with older versions of elementor
    its not possible to save any changes – always says: server error (403 forbidden) when saving
    – checked all file and directory rights
    – i use original htaccess

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • i am having the same issue all of a sudden :0(

    Same here, I have tried every single step I found on internet but I still face the issue.

    any news on this?

    Lisa R

    (@lisaelementor)

    Hey thread,
    Check out this document: https://docs.elementor.com/article/185-the-update-button-does-not-work

    It should help!

    Yes, I’m having the same issue. I’m using Elementor v2.4.7 with Astra

    Everything seemed to be fine when I worked on two sites a couple of weeks ago, now when I try to update either of them I get a 403 error message every time.
    As somebody noticed on another thread, for some reason this only affects sub pages, the home pages can still be edited and updated.

    I see that Elementor supports up to WordPress version 5.03, and I’m now on 5.1, so wondering whether this may be causing problems.

    Have tried deactivating all plugins apart from Elementor and reverting to earlier versions of Elementor but it still doesn’t work.

    Lisa: the document you’ve listed says that 403 errors are probably either caused by security plugins or the hosting companies firewalls. It doesn’t seem to be the problem in this case, any ideas please?

    For anyone else having this issue, my problems were caused by the server’s firewall (ModSecurity). My service provider fixed this today and it now works again.

    Thanks to Lucas for working this out!

Viewing 6 replies - 1 through 6 (of 6 total)

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