Server Error (ERROR 500)

  • Resolved cibelle07

    (@cibelle07)


    7 months, 1 week ago

    Hi, today I tried to update some things on my posts page, and it keeps giving me an error.

    Anything I try to update/publish there gives me a 500 error.

    I don’t know where to fix it, as I only noticed it today when I tried to edit the post page.

    I can’t tell if it’s because of the WordPress update to 6.8.3, or if the plugin updated and it’s like this.

    I need to edit the posts, but I can’t publish anything.

    Please help me, thank you!

Viewing 1 replies (of 1 total)
  • Sophia Support

    (@marsismyhome)

    7 months, 1 week ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn.

    Kind regards, Sophia

Viewing 1 replies (of 1 total)

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