Server error in data/compare

  • Resolved vincenzoquarta

    (@vincenzoquarta)


    2 years, 1 month ago

    Hi,

    This error message sometimes appears in the Statistics tab: “Server error in data/compare: The response is not a valid JSON response.”
    Any solution?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    2 years ago

    If you install the wp debugging plugin, do you see any errors in the logs?

    Please also check if you see errors in the browser console: right click, inspect, console.

    Thread Starter vincenzoquarta

    (@vincenzoquarta)

    2 years ago

    Hi Rogier,

    I see this errors in the browser console https://prnt.sc/6Qw0xWiDsyoq

    Thread Starter vincenzoquarta

    (@vincenzoquarta)

    2 years ago

    P.S.: No errors in debug.log

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    2 years ago

    I see some 503 errors in the log, it might be the server is rate limiting the api calls, your hosting company might be able to tell you that. What is your hosting company? Sometimes a hosting company has some documentation on what is causing a 503 in their specific configuration.

Viewing 4 replies - 1 through 4 (of 4 total)

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