Hello Andrea!
Thank you for your message.
Please, check if it is possible to access module externally by adding to your store URL – “?connector=mobileassistant”
e.g. http://yourstoreurl.com/?connector=mobileassistant
Most likely, some chances to your .htaccess file should be implemented. In case you have any issues with the task and cannot perform it, we will gladly assist you if you send us your FTP access details and your admin access to e-mail – [email protected]
Keep us informed about the result.
I have similar problem. I have the error “No server response. Please check your URL.”. When I check if is possible to connect MA by mu browser it is OK.
https://pctehnik.com/?connector=mobileassistant
To be sure for the credentials I scanned it by the QR code, but no result.