• Resolved ha75

    (@ha75)


    Hi there,

    I have a problem that the backup job cannot be started. In the information I see this message, but don’t understand what is wrong with it.

    Server self connect Not expected HTTP response:Status-Code: 200

    Everything else seems to be fine.

    Thank you for your help.

                                    WordPress version: 6.7.1

    BackWPup version: 4.1.7
    PHP version: 8.1.2-1ubuntu2.20 (64bit)
    MySQL version: 8.0.40-0ubuntu0.22.04.1
    cURL version: 7.81.0
    cURL SSL version: OpenSSL/3.0.2
    WP-Cron url: https://www.bmp-greengas.com/wp-cron.php
    Server self connect: Not expected HTTP response:
    Status-Code: 200
    Date: Tue, 14 Jan 2025 09:07:10 GMT
    Server: Apache
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-control: no-cache, must-revalidate, max-age=0
    Upgrade: h2,h2c
    Access-control-allow-origin: *
    Content-length: 0
    Content-type: text/html; charset=UTF-8
    Strict-transport-security: max-age=31536000
    X-xss-protection: 1; mode=block

    Document root: /var/www/html/www.bmp-greengas.com
    Temp folder: /var/www/html/www.bmp-greengas.com/wp-content/uploads/backwpup/c6d9ed/temp/
    Log folder: /var/www/html/www.bmp-greengas.com/wp-content/uploads/backwpup/c6d9ed/logs/
    Server: Apache
    Operating System: Linux
    PHP SAPI: fpm-fcgi
    Current PHP user: www-data
    Maximum execution time: 60 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 509
    Server Time: 9:7
    Blog Time: 10:07
    Blog Timezone: Europe/Berlin
    Blog Time offset: 1 hours
    Blog language: en-US
    MySQL Client encoding: utf8mb4
    PHP Memory limit: 256M
    WP memory limit: 256M
    WP maximum memory limit: 256M
    Memory in use: 34.20 MB
    Disabled PHP Functions:: exec, passthru, shell_exec, system, show_source, imagefilltoborder, curl_init, curl_multi_init, curl_multi_exec, popen, proc_open, symlink, proc_nice, ini_restore, dl
    Loaded PHP Extensions:: Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gettext, hash, iconv, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Saransh

    (@saranshwpm)

    Hi,

    Thank you for reaching out.

    Please try troubleshooting steps suggested in this doc: https://backwpup.com/docs/job-has-started-but-not-responded-for-10-seconds/

    Let me know if you need further assistance regarding this.

    Best Regards,

    Thread Starter ha75

    (@ha75)

    I’ve read the mentioned troubleshooting page. However there isn’t mentioned anything about the case I have here:

    Server self connect Not expected HTTP response:Status-Code: 200

    Plugin Support Saransh

    (@saranshwpm)

    Hi @ha75,

    Thank you for your reply.

    Do you see any error in the backup log? If so, please share that.

    Regarding server self-connect, you can try turning Alternate WP Cron on and see if it helps; otherwise it is safe to ignore.

    Best Regards,

    Thread Starter ha75

    (@ha75)

    Unfortunately no backup error log is created. I’ve tried now the setting in wp-config.php

    define( ‘ALTERNATE_WP_CRON’, true );

    However, no success. I still see the error message, that the job didn’t respond for 10 seconds.

    Plugin Author WP Media

    (@wp_media)

    Hi,

    Thank you for your reply.

    Please go to BackWPUp -> Settings -> Job tab -> lower the Maximum Script Execution Time to around 20 seconds, and also set Maximum number of retries for job steps to 10
    and try to run it again.

    Best Regards,

    Thread Starter ha75

    (@ha75)

    It works now. After starting the job I see a white screen. Clicking on the back button in the browser then brings me to the job overview with the running job information. Backups get created. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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