Server terminated the process — No errors in Logs

  • Resolved catwalkghost

    (@catwalkghost)


    8 years, 3 months ago

    I was having an issue with using WP ALL IMPORT to upload a CSV file (approx 7K entries, validated). The server was terminating the process before even starting.

    We are running a VPS with 4GB RAM (CloudLinux 7), with PHP 7.1 + PHP-FPM

    The limits are quite liberal:

    file_uploads = On
    memory_limit = 1024M
    upload_max_filesize = 256M
    post_max_size = 300M
    max_execution_time = 900
    max_input_vars = 100000
    max_input_nesting_level = 64

    PHP-FPM pool settings are as follows:

    pm.max_children = 20
    pm.start_servers = 2
    pm.min_spare_servers = 2
    pm.max_spare_servers = 6
    pm.max_requests = 1500
    request_terminate_timeout = 450
    pm.process_idle_timeout = 450
    catch_workers_output = yes

    What was odd, is there were NO errors recorded in PHP-FPM logs or Apache logs.

    However, the issue was SOLVED by downgrading to PHP 7.0. Turns out it works with libxm better that PHP 7.1.x

    Sharing this here in case someone else runs into a similar problem

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP All Import

    (@wpallimport)

    8 years, 3 months ago

    Hey @catwalkghost

    That’s pretty strange, and you shouldn’t have had to downgrade PHP to fix it. Can you please make sure you’re using the latest version (3.4.7) of WP All Import? If you aren’t, update the plugin and try this one more time. And, if that doesn’t help, please open a ticket with details on this issue at http://www.wpallimport.com/support/ so that we can have a look at what’s going wrong.

    JensGoro

    (@jensgoro)

    8 years, 3 months ago

    Had the same Problem… Last Cron Job was 14 Days ago.. so here started the Problem… i test now to downgrade my PHP Version!

    JensGoro

    (@jensgoro)

    8 years, 3 months ago

    Ok.. PHP 7.2.1 and WooCommerce is for me any of the Problem… Downgrade PHP to 7.0 all works….

    PHP:
    7.2 first Import started and then dead
    7.1.13 first Import started and then dead
    7.0.27 All works 🙂

    • This reply was modified 8 years, 3 months ago by JensGoro.
    Plugin Author WP All Import

    (@wpallimport)

    8 years, 3 months ago

    Hey @jensgoro

    If you’re using the latest versions of our plugins, and it still doesn’t work with PHP 7.2, please open a ticket at http://www.wpallimport.com/support/ so that we can have a look at what’s going wrong.

    parakeet

    (@parakeet)

    8 years, 2 months ago

    Curious if this was a real 7.2-specific issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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