SERVER_ERROR NO: 8 MSG: Params bad.

  • Resolved bluecat567

    (@bluecat567)


    4 years ago

    I did a malware scan of my website BTOportraits.com. The scan showed 4 CRITICAL problems. I checked each box and chose the “send for analysis” option. During the send process I get an error message “SERVER_ERROR NO: 8 MSG: Params bad.” Looks like I won’t be able to send to you for analysis SO can you run the scan on your end and tell me how dangerous this malware is.

    Many Thanks, Jim

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    4 years ago

    Hello @bluecat567.

    This error could occur if you tried to send files for analysis during the scan. Please specify your case.

    Thread Starter bluecat567

    (@bluecat567)

    4 years ago

    No. I waited till the scan was complete before I checked the boxes and “send for analysis”.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    4 years ago

    We need additional details about your site.
    Please contact us via our private Ticket System: https://cleantalk.org/my/support/open; and add a link to this topic.

    Thread Starter bluecat567

    (@bluecat567)

    4 years ago

    Sorry about the false alarm. I just rescanned the site and it found no problems at all. Although I see that it didn’t scan as many files as it did the first time.
    I’ll follow your advice about the support ticket.

    Thanks for your quick response, Jim

    SergeM

    (@serge00)

    4 years ago

    Thank you for creating your ticket.
    Let’s continue there.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘SERVER_ERROR NO: 8 MSG: Params bad.’ is closed to new replies.

  • 5 replies
  • 3 participants
  • Last reply from: SergeM
  • Last activity: 4 years ago
  • Status: resolved