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  • Hi Dave,

    Thank you for posting your questions.

    During the service point configuration migration, there may be cases where certain configurations are not transferred correctly. This can result in service points not appearing at checkout, or not all active service points being displayed as expected.

    The migration process for service points generally works as intended. However, we highlighted the potential for issues because conflicts with other plugins can occur. Unfortunately, these conflicts are difficult to predict, as each self-hosted environment can differ significantly in setup and behavior.

    If you encounter any issues during the migration, we recommend submitting a support ticket so our team can assist you directly. You can find more information here.

    Best regards,

    Sendcloud Team

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