“Services and Features” section button not functioning properly

  • Resolved rob2550

    (@rob2550)


    5 years ago

    Hi,

    I’ve been using Nimble Builder for the last several days and think it’s great. I found what may be a bug though under the “Pick a Section”: “Section for Services and Features”: “Our Services” (with the three text boxes with green buttons and icons). If I link one of the “Learn More” buttons with a hyperlink and then click on the button, it takes me to the linked page. But when I return back, the button is now blank (the text has been replaced with a white rectangle) when the cursor is not hovering over the button. This also happens if you click down but move cursor away from button before releasing. I hope there is an easy fix to this, or perhaps I need to do something else to make it work properly. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author presscustomizr

    (@nikeo)

    5 years ago

    Hello,
    Thanks for your feedback.
    Can you share the url of the page where the problem occurs ? Is it with a specific browser or all of them ? Did you try switching theme to see if it had an impact ? ( you can use the Health Check Plugin to safely switch theme on your site )

    Can you reproduce the issue on the demo section page : https://nimblebuilder.com/nimble-builder-sections/#service-one ?

    Thread Starter rob2550

    (@rob2550)

    5 years ago

    Hi,

    Yes, the page is here: http://test.restartcda.com/. You will see it half way down on the front page where it is called “Specialties”

    It is happening on both Firefox 83.0 and Chrome 90.0.4430.93 on my desktop computer which is running Windows 8.1. The problem doesn’t appear Safari on my iPhone. I am using your Customizr theme, but I have not tried another theme.

    All I did was drag the “Our Services” section onto my page and link the buttons to other pages and the problem occurs.

    I am not sure how I would reproduce the error on your demo page, unless there is a way to make copy of it. Sorry, I’m not sure I understand how to do that.

    Thank you for getting back to me.

    Rob

    Thread Starter rob2550

    (@rob2550)

    5 years ago

    I also get the same issue if I choose “module” and drag a button onto a Nimble Builder column and then hyperlink it.

    Thread Starter rob2550

    (@rob2550)

    5 years ago

    To follow up, I updated WordPress and all my plugins. I then disabled plugins and switched to another theme, and I still had the same issue. The module button always changes to a white blank every time I mouse click and then the mouse leaves the button. If there was an option to choose the color of the button when the cursor moves off of it, that would fix the problem. This issue doesn’t happen on your demo page, but those buttons are not hyperlinked either. The issue occurs only when I hyperlink the buttons. I hope this can be fixed as I would love to be able to use the buttons.

    Plugin Author presscustomizr

    (@nikeo)

    5 years ago

    Thanks for all those details. The problem has been isolated, a fix is on the way.

    Thread Starter rob2550

    (@rob2550)

    5 years ago

    Wonderful! Thank you for doing that.

    Thread Starter rob2550

    (@rob2550)

    5 years ago

    Your fix worked! The buttons are now working. Thanks!

    Plugin Author presscustomizr

    (@nikeo)

    5 years ago

    You’re welcome.

Viewing 8 replies - 1 through 8 (of 8 total)

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