set up

  • Resolved kyoshi401

    (@kyoshi401)


    5 years, 3 months ago

    i get the error message below when i try to put in my Access Key ID and secret Access Key

    Error
    The request signature we calculated does not match the signature you provided. Check your key and signing method.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rafi Alam

    (@raficode)

    5 years, 3 months ago

    Hi @kyoshi401 ,

    This signature error usually occurs due to providing the wrong AWS Secret access key.

    Can you please check the Amazon Access Key ID and Secret Access Key again, and also you need to clear out the empty blank spaces from your Amazon Access Key ID and AWS Secret access key (you may paste the Access Key and Secret Access Key on a note pad and then you will find empty spaces – if there’s any).

    Let me know if the error still persists.

    Thank you.

    Plugin Support Rafi Alam

    (@raficode)

    5 years, 3 months ago

    Hi @kyoshi401 ,

    We haven’t heard anything from you in a while.

    I hope your issue is resolved.

    However, we have released an update recently, you can update the plugin and hopefully it will work fine for you.

    Let us know if you’re still facing the issue.

    Thanks.

    Plugin Support Rafi Alam

    (@raficode)

    5 years, 2 months ago

    Hi @kyoshi401 ,

    Since we haven’t heard anything from you in a while, we’re now closing this thread.

    You’re always welcome to open another thread if you face any more issues with our plugin.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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