Plugin Support
Patrick
(@patrick2623)
Hey @chengjianping
At the moment, Chatway doesn’t support showing the widget only when you’re logged into your website and not when you’re logged out. However, you can use our preview screen to see how Chatway will appear on your site.
Regarding the second part of your question, I wasn’t entirely sure what you meant. Could you please reach out to us through the support widget on https://chatway.app (bottom right corner)? We’d be happy to assist you further there.
Best,
Patrick
There is no response after clicking, I don’t know what’s going on URL:https://prnt.sc/8CEB7gCh02GH
After sending the email, the reply was what I asked about, but it did not provide any information on whether it could be implemented. How can the online chat function allow users to communicate directly when they are logged into the website, and pop up a login window to log in when they are not logged into the website?URL:https://prnt.sc/jYe6Rr2GQZa4
Plugin Support
Patrick
(@patrick2623)
Hey @chengjianping,
Our team did get back to you. You can check the following screenshot for reference: https://snipboard.io/Cgf5oE.jpg. Did you not get the notification for the replies?
Coming back to your question, which is related to Chaty and not Chatway. Chaty doesn’t require visitors to log in to interact with your widget. However, they would need to log in to the respective social media app to chat with you. For example, WhatsApp web login.
If you think I’m not answering your question correctly, please feel free to elaborate on the real-life use case you want this feature to achieve.
As usual, please consider continuing our conversation here on our live-chat support platform, where my colleague has already replied to you: https://chatway.app
Thank you,
Patrick
