setting a valid email address as Return-Path header

  • betharoni

    (@betharoni)


    8 years, 6 months ago

    Hello-
    We are having extremely inconsistent email issues, specifically the notifications that go to the admin after a reservation has been requested. Some of our emails are not coming through at all, even though the reservation came through the bookings plugin. Our host has described it this way:

    Unfortunately, the form is still sending messages without setting a valid email address as Return-Path header, so [email protected] is still being assigned automatically.

    They also suggest the following:

    If the plugin that you are using has no way to set the Return-Path header, you can try doing so by installing an additional plugin named wp_mail return-path for WordPress – https://ww.wp.xz.cn/plugins/wp-mail-returnpath/. Please note that this is a third party plugin, and we cannot confirm if it will resolve the issue that you are experiencing. In addition, there could be other plugins that have the same effect.

    Before adding a new plugin, I was hoping to get your feedback. Thank you.

    -beth

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter betharoni

    (@betharoni)

    8 years, 6 months ago

    As an aside, I am also wondering how to see the bookings sorted by date when request was sent (as opposed to by date of the booking itself)

    NateWr

    (@natewr)

    8 years, 6 months ago

    Hi Beth,

    I’ve never used the return path plugin that is mentioned, but I don’t think it will interfere with the email headers this plugin uses. As far as I can tell, this should be done on a site-wide level anyway, rather than per plugin, so it seems like the right solution.

    You can see all of the email headers set by this plugin here:

    https://github.com/NateWr/restaurant-reservations/blob/master/includes/Notification.Email.class.php#L156-L158

    > As an aside, I am also wondering how to see the bookings sorted by date when request was sent (as opposed to by date of the booking itself)

    Unfortunately, there’s not currently any way to view bookings sorted by the date the request was sent.

    jzeitler83

    (@jzeitler83)

    8 years, 6 months ago

    I am having the same issue with emails not coming through to myself as an admin or to my customers. The only way they receive an email is if I click the send email link. You’re above response doesn’t really do anything to actually answer the question/concern presented.

    NateWr

    (@natewr)

    8 years, 6 months ago

    Hi @jzeitler83,

    There are many things that can effect email delivery, many of them related to your email server configuration. It’s unlikely that the return path issue described above is the same thing you’re encountering. But if it is, only your web host can identify this for you.

    The FAQ includes a 5-step checklist to help you narrow down the source of the email delivery problems:

    http://doc.themeofthecrop.com/plugins/restaurant-reservations/user/faq#no-emails

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘setting a valid email address as Return-Path header’ is closed to new replies.