setting bcc in confirmation email causes error

  • Resolved paws1815

    (@arose1815)


    7 years ago

    I created a simple form. If the bcc field is set (for the user confirmation email), the following error is displayed when the form is submitted:
    An error occurred processing the form. Please try again.

    This error message is displayed in the forminiator-reponse-message box above the form.

    The email is still sent to the “to” address. I don’t get an error if I set the cc field instead.

    Any ideas? I’d prefer to bcc a copy of the user confirmation email.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    7 years ago

    Hello @arose1815 ,

    I have tested this configuration and I wasn’t able to replicate this issue.
    I have received both emails.
    Can I ask why are you not using Confirmation for the user, but the BCC?

    Forminator forms have a separate email for the user:

    If this doesn’t work for you, can you share your form page so we can take a look?

    kind regards,
    Kasia

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    6 years, 10 months ago

    Closing this topic due to recent inactivity.
    Feel free to post back any update or create a new topic and we’ll be glad to carry on troubleshooting. 🙂

    Thank you,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)

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