Setting bug

Viewing 8 replies - 1 through 8 (of 8 total)
  • anonymized-13171256

    (@anonymized-13171256)

    10 years, 3 months ago

    That’s very odd.

    1. Delete the plugin. You won’t lose any testimonials.
    2. Log out of WordPress.
    3. Clear your browser cache.
    4. Log in to WordPress.
    5. Reinstall the plugin.

    Thread Starter ann228

    (@ann228)

    10 years, 3 months ago

    Hi! I do this steps 2 times and it did not work 🙁

    anonymized-13171256

    (@anonymized-13171256)

    10 years, 3 months ago

    Thanks for trying that.

    Please install this plugin https://github.com/cdillon/strong-testimonials-reset, go to Tools > Reset Strong Testimonials and choose the “Delete settings” option.

    Thread Starter ann228

    (@ann228)

    10 years, 3 months ago

    Thank you! I did this, but nothing changed. Then Iam delate and install basic plagin. But settings dont work

    anonymized-13171256

    (@anonymized-13171256)

    10 years, 3 months ago

    I don’t know how to even begin trying to reproduce such a problem.

    Please contact me at wpmission.com with a temporary admin login so I can troubleshoot directly.

    Thread Starter ann228

    (@ann228)

    10 years, 3 months ago

    Ok, I left the ticket

    anonymized-13171256

    (@anonymized-13171256)

    10 years, 3 months ago

    This turned out to be a conflict with a theme from RT-Themes and its overzealous JavaScript. I will address this in the next update.

    Thread Starter ann228

    (@ann228)

    10 years, 3 months ago

    Yeah, thank you so much for help! This problem is solved

Viewing 8 replies - 1 through 8 (of 8 total)

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