• Resolved AngeloLazzari

    (@angelolazzari)


    we are trying to set uop the FTP but, event with filezilla all si going ok, with your great plugin we get errors … what are we doing wrong? thank you very much!!!

    [21-Oct-2021 12:46:18] 1. Try to send backup file to an FTP server …
    [21-Oct-2021 12:47:48] ERROR: Cannot connect via explicit SSL-FTP to server: cuchi-alan.synology.me:2241
    [21-Oct-2021 12:47:48] Restart after 91 seconds.
    [21-Oct-2021 12:47:49] 2. Try to send backup file to an FTP server …
    [21-Oct-2021 12:49:19] ERROR: Cannot connect via explicit SSL-FTP to server: cuchi-alan.synology.me:2241
    [21-Oct-2021 12:49:19] Restart after 91 seconds.
    [21-Oct-2021 12:49:20] 3. Try to send backup file to an FTP server …
    [21-Oct-2021 12:50:51] ERROR: Cannot connect via explicit SSL-FTP to server: cuchi-alan.synology.me:2241
    [21-Oct-2021 12:50:51] Restart after 91 seconds.
    [21-Oct-2021 12:50:51] ERROR: Step aborted: too many attempts!
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @angelolazzari
    Thank you for using BackWpUp <3
    About the question, could you please help me check if other sites are successfully connected to that FTP server using BackWPUp?
    Also, please make sure that you are connected to the FTP server, currently, BackWPUp did not support SFTP yet.
    Thank you!

    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know 😉

Viewing 2 replies - 1 through 2 (of 2 total)

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