Setting up a Reply-To?

  • Resolved supervinnie41

    (@supervinnie41)


    1 year, 11 months ago

    Hello there,

    I’ve been discovering your plugin and enjoying it the more I use it. I have a form with various variables and I build a HTML mail-template with all the data in it.

    Everything works great. But…..

    When the visitor fills in the form (including their e-mail) 1 mail goes to the visitor who filled in the form and 1 mail goes to myself. But when I click on “Reply” in my e-mailprogram (Outlook), it sents my reply to the e-mailadres I entered.

    I also use the Contact Form 7 plugin, which has the option to fill in a Reply-To variabel. This means that I get an e-mail with “sender: [email protected]”, but when I click reply it goes to “[email protected]”.

    Would it be possible to enter a Reply-To option to the form? The outcome would be that I can simply reply to the e-mail I get after a visitor fills in the form, and the mail would automatically go to the visitor.

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author codepeople

    (@codepeople)

    1 year, 11 months ago

    Hello @supervinnie41

    Thank you very much for using our plugin. In the current plugin version, the reply-to header in the notification email will correspond to the value of the email address selected through the “Email field on the form” attribute in the “Email Copy to User” section of form settings. Please note the “Email field on the form” attribute is a multi-select list, you must select the field from the list explicitly.

    Best regards.

    Thread Starter supervinnie41

    (@supervinnie41)

    1 year, 10 months ago

    Hi

    Thanks for the reply.

    Maybe I’m a little bit blind, but I’m having a hard time finding the field you are talking about. Do you maybe have a screenshot? Or an online article (like a how-to) that mentions/shows where to find this option?

    Regards, Vinnie.

    Plugin Author codepeople

    (@codepeople)

    1 year, 10 months ago

    Hello @supervinnie41

    What plugin version have you installed? The “Email Copy toUser ” section is available in the plugin commercial distributions:

    https://cff.dwbooster.com/documentation#copy-user

    Best regards.

    Thread Starter supervinnie41

    (@supervinnie41)

    1 year, 10 months ago

    I see. It seems to be a premium function, and I have the free version.

    I installed your plugin because I updated this website for a client seeing as it hadn’t been updated for about a year. Before I removed everything and started over again they already used your plugin (which was my motivation to learn to use your plugin).

    That old, un-updated plugin used to have the Reply-To function in the free version. I didn’t expect you to put this behind a pay-wall.

    The old version was removed in March and the client was still receiving e-mails till that time that where both sent to his own e-mail including also the e-mail of the person who filled in the form. And when the client clicked “reply” in Outlook, the reply would go to the e-mail the website visitor filled in the form.

    So it seems to have been free, but you put it behind a pay-wall in the last 12 months orso?

    Plugin Author codepeople

    (@codepeople)

    1 year, 10 months ago

    Hello @supervinnie41

    Not exactly. The free version of the plugin did not include the option to send emails. This functionality was included in the free version of the plugin recently. In previous versions of the plugin, the free distribution only allowed to make forms that execute operations (evaluate equations) in the browser, but did not allow to send this information.

    Best regards.

    Plugin Author codepeople

    (@codepeople)

    1 year, 10 months ago

    Hello @supervinnie41

    Some minutes ago, we released a plugin update that allows entering “Reply-To” emails explicitly through the form settings.

    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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