Setting windows blank | ww.wp.xz.cn

Resolved flytox2010
(@flytox2010)

3 months, 2 weeks ago

My API was identified to not validated because I asked to migrate my website from //vre-club.be.in-house to //vre-club.be , after that Mail Poet doesn’t work, I unistall the plugin, reinstall, try the debug mode, deactivate all other pluggins but the setting windows of Mailpoet stayed blank, impossible to reasigned a new key to link this websitet o MailPoet. All mail are stopped….

The page I need help with: [log in to see the link]

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Plugin Support Kel C. a11n
(@kellymetal)

3 months, 1 week ago

Hi there @flytox2010,

The most common cause of “blank pages” for the settings pages in wp-admin that we’ve seen has been from browser extensions (security, ad-blockers, etc) blocking resources from loading correctly. Please try testing from a different browser or device, and try in Incognito/Private mode with browser plugins disabled. More about this here: https://kb.mailpoet.com/article/428-blank-mailpoet-admin-pages

As for the domain change, you would need to reset the associated domain for your license key, and then activate it on the new domain as described in our guide below. Of course, you’ll need to resolve that “blank pages” issue first though.
https://kb.mailpoet.com/article/249-how-to-change-the-domain-associated-with-a-key

I hope this helps! Please let me know if you have any questions.

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1 reply
2 participants
Last reply from: Kel C. a11n
Last activity: 3 months, 1 week ago
Status: resolved