Hello,
Do you use any caching solutions? Could you try to clear all cache?
Hi Serge, I cleared the cache twice (WP Rocket) and the setting still won’t stick.
Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.
- Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
- Check the last settings “Complete deactivation” and save changes.
- Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
- Then activate it.
- Proceed to the plugin’s settings. (See item 1.)
Did it help?
This is what I had to do when there was a previous problem and I swore I’d never do that again. I can’t even export the current settings as it wants me to “upgrade” to a higher-priced package. There are about 50 different settings and the list is so long I can’t even take a screenshot so I’ll know what they were. Do you have any non-stupid suggestions?
For further actions please contact us by our private Ticket System:
https://cleantalk.org/my/support/open
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you need further support, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
I haven’t had a chance but go ahead and mark it closed.
