• Resolved felsen

    (@felsen)


    When I make settings, the settings are no longer saved. The status is always changed to “Trash” and the date is also not set correctly. Please solve this problem – so far everything has worked without any problems.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @felsen ,

    Thanks for using PublishPress Future.

    Do you mind sharing some screenshot on which section the setting is not being saved? From our testing, the setting saved correctly.

    Thanks,

    Thread Starter felsen

    (@felsen)

    Hello,

    sure.

    Before saving: https://ibb.co/tJPqRmQ
    After saving: https://ibb.co/T1kWvPH

    WordPress 6.4.2
    PublishPress Future 3.1.7

    Hope, you can help. I’m using the plugin for many years and there never was an error like this.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @felsen Do you might have any information that might help us investigate this issue? Since we are not able to replicate this issue in our testing.

    Something like:

    • Does this issue happen in all post type or specific post type?
    • Does this issue happen in all future action or specific future action?
    • Is there any error in console tab?
    • etc.

    This kind of information will help us determine the cause of the issue.

    Thanks,

    Thread Starter felsen

    (@felsen)

    Hi,

    no, there are no errors. It happens at regular posts – I didn’t tried it yet at other places.

    The problem happens every time I’m editing the future-settings and it’s happpening always the same: The preselected settings are saved, my changes are not saved.

    I tried it in Firefox and in Chrome with the same result.

    Greetings

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @felsen We have released a new version of PublishPress Future with a bunch of bug fix. Can you let us know if you still able to replicate this issue in the latest version?

    Thanks,

    Thread Starter felsen

    (@felsen)

    The problem is gone. After installing the new version the problem was still there. But then I found an error in the settings: The database schema told something. After clicking on the button for solving the error, the whole problem was gone.

    Thank you for your support!

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @felsen I’m glad to hear that 🙂

    We appreciate you using our plugin!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Settings are not saved’ is closed to new replies.