settings are not saving
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w3 total cache all the settings are not saving which i kept . there are keeping unchanged after some time . what i have to do ?( they are saving when i am saving them but after sometime they are revertig to back keeping the settings as unchanged )
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Hello @clazkart
I am sorry about the issue you are experiencing and I am happy to assist you with this.
Can you please share some examples of how the W3 Total Cache settings are not saved?
Once you disable/disable the setting or change any setting, the only thing that you need to do is to save all settings with the button that is in every sub-box of the UI.
Thanks!i am saving the settings for each every box which is dedicated to that setting(used purging option also). But all of the settings are reverting back to settings which are present during the fresh installation after one day or so.
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This reply was modified 5 years, 10 months ago by
clazkart.
Hello @clazkart
Thank you for the information.
This is a very strange and unique issue. Are you using any other caching solution like some other plugin?
Can you also please share the master.php (W3TC settings are saved there) in wp-content/w3tc-config/
You can use https://pastebin.com/ to share the settings.Thanks!
please see the file data “https://pastebin.com/VagmdSJW” . i am using but they are in inactive mode only
Hello @clazkart
Thank you for the information.
What you share is very confusing, does the master.php file looks exactly like you pasted?
Thanks!yes exactly
Hello @clazkart
Thank you for the information.
The master.php you pasted does not have a structure. It should look like this:
https://pastebin.com/4YzGAf1G
I’d suggest that you completely remove all other caching plugins including W3 Total Cache and install a fresh W3 Total Cache without any leftovers.
1. Purge Cache
2. Deactivate and Delete Plugin
3. Check .htaccess File (make backup)
W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
4. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– dbcache.php (if exists)
– upgrade folder
– delete w3-total-cache folder in wp-content (if exists)
5. Delete Cached Files from CDN (if using CDN)
Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
6. Go to your wp dashboard and re-install W3 Total Cache
Thanks!please check again i done all the steps you said
hello please help
Hello @clazkart
At this point, I can only offer you our professional support as there is some kind of conflict in your environment.
I could not replicate the issue and the settings are being saved in master.php as expected every time.
Thanks! -
This reply was modified 5 years, 10 months ago by
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