Settings not saving on update

  • Resolved amicalive

    (@amicalive)


    7 years, 4 months ago

    Hi
    I have installed Responsive Menu to the site I’m building, but every time I click update it reverts all the changes to the original settings.

    I have set debug to true and it gives no errors, and there are no console errors in the Inspector.

    I have used this plugin on a few sites and I have never had this or any other issues before. Im running php 5.6 and WordPress 5.0.3.I do have other plugins installed but nothing that I haven’t used before.

    I did delete the plugin and reinstall it, this allowed me to make one change to the breakpoint setting, but only once.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Peter Featherstone

    (@peterfeatherstone-1)

    7 years, 4 months ago

    Hey there,

    I’m not quite sure what it could be. Have you tried clicking the Rebuild Database option to see if it’s because you have a database issue?

    Please let me know

    Peter

    Thread Starter amicalive

    (@amicalive)

    7 years, 4 months ago

    Hi
    Thank you for the response.

    I have just tried this, once again I was only able to make on change after this before it stopped saving the new settings.

    I have disabled all cache plugins and ensured my cache is cleared just incase that was the issue.

    I’ve notices on clicking update on any settings tab, it will always jump back to ‘Initial Setup’

    Thanks

    Toby

    Peter Featherstone

    (@peterfeatherstone-1)

    7 years, 4 months ago

    Hey Toby,

    There is something fundamentally wrong with your setup somewhere then. Do you have any MySQL, PHP or Server error logs giving any clues?

    Does the responsive_menu_options table exist in the database?

    Please advise

    Peter

    Thread Starter amicalive

    (@amicalive)

    7 years, 4 months ago

    Yep the responsive_menu_options table exist

    But I believe I have fixed this issue…
    I had to increase the max_input_vars in my php configuration.
    This seems to have solved the problem in the few tests I have just run.

    Thank you for your help

    Peter Featherstone

    (@peterfeatherstone-1)

    7 years, 4 months ago

    Hey there,

    Ah excellent, good news that you found the issue and the fix!

    Peter

Viewing 5 replies - 1 through 5 (of 5 total)

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