Settings page blank in Safari

  • Resolved nin808

    (@nin808)


    2 years, 6 months ago

    I recently installed this plugin on a staging site to give it a try. When in the WP Admin dash, I click on the Tidio Chat in the left menu bar, and the page it loads is blank. All other plugins/settings pages are working in the site.

    *** So it turns out it was a Safari issue. ***

    • This topic was modified 2 years, 6 months ago by nin808.
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  • Plugin Support kamiltidio

    (@kamiltidio)

    2 years, 5 months ago

    I trust this message finds you well. My name is Kamil, and I’m a dedicated member of the Tidio technical support team. I’m reaching out to help you resolve the issue you’ve encountered.

    To better assist you, could you please confirm whether you’ve attempted to access the page using Safari’s incognito mode? Occasionally, browser extensions can interfere with content, leading to the challenges you’re facing.

    Your cooperation is greatly appreciated. If you have any additional details or if the issue persists, please don’t hesitate to inform me. I’m here to ensure a smooth resolution for you.

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