Hello @jeppeb,
This often indicates a conflict with another plugin or theme on your WordPress site that might be interfering with FluentSMTP’s scripts. To help us pinpoint the exact cause and get your FluentSMTP working smoothly, could you please assist us by following these troubleshooting steps?
Here’s how we can investigate potential conflicts:
- Access Your WordPress Dashboard: Please log into your WordPress admin area as usual.
- Temporarily Disable Other Plugins: Navigate to “Plugins” -> “Installed Plugins.” For this test, please deactivate all plugins on your site, except for FluentSMTP. Don’t worry, this is just for diagnostic purposes and won’t affect your content.
- Check for the Issue Again: After deactivating the other plugins, please go back to the FluentSMTP settings page (https://trine.bundsgaard.net/wp-admin/options-general.php?page=fluent-mail#/). Check if the page loads correctly and is no longer empty.
- Reactivate Plugins One by One:
- If the issue is resolved after disabling all other plugins, this means one of them was causing the conflict!
- Now, please reactivate your plugins one at a time.
- After reactivating each plugin, revisit the FluentSMTP settings page to see if the problem reappears.
- Identify the Problematic Plugin: The moment the FluentSMTP settings page becomes empty again after reactivating a specific plugin, you’ve found our culprit!
- Report Your Findings: Please make a note of the name of the plugin that caused the issue to reappear and let us know.
This process is incredibly helpful in isolating conflicts and will allow us to provide you with a more targeted solution. Your patience and cooperation while performing these steps are greatly appreciated.
