Settings page not loading

  • Resolved kwarner172

    (@kwarner172)


    6 years, 1 month ago

    I was attempting to make a new product to sell on our website. When I went to test the payment button, I saw that I hadn’t included the test API key yet. But now, the settings page will not load so I can’t correct the issue. Suggestions?
    Mac OS 10.13.6, Firefox browser

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kwarner172

    (@kwarner172)

    6 years, 1 month ago

    I uninstalled and reinstalled the plug-in with no change, making sure to update the site and plug-in just now. Did I really mess it up by not inserting the temporary API?

    Plugin Support mbrsolution

    (@mbrsolution)

    6 years, 1 month ago

    Hi,

    But now, the settings page will not load so I can’t correct the issue. Suggestions?

    Can you carry out a plugin/ theme conflict test? For example: Can you disable all other plugins and only have ours active, then carry out a test? If this does not help, do the same with your theme. Test one of WordPress default themes like Twenty Nineteen? Then carry out a test.

    Can you also share some specs from your site and server?

    Let me know how you go.

    Thank you

    Thread Starter kwarner172

    (@kwarner172)

    6 years, 1 month ago

    Sure enough, it is a plug-in conflict. The culprit is this old one: https://ww.wp.xz.cn/plugins/scripts-n-styles/

    I have deactivated it and can now use your settings menu, and will research a replacement for the script override. Thank you for the suggestion.

    Plugin Support mbrsolution

    (@mbrsolution)

    6 years, 1 month ago

    I am glad to know you found the conflicting plugin. I am marking this thread as resolved.

    Enjoy the plugin 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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