Settings panel gets "include once" missing error

  • Resolved BevH

    (@bevh)


    10 years, 6 months ago

    Using Salient theme; Just installed the free version and can’t use the settings panel. It produces this message (I have removed details on the internal path on my server):
    Warning: include_once
    (…wp-content/plugins/enhanced-tooltipglossary/backend/views/admin_template.php):
    failed to open stream:
    No such file or directory in …/wp-content/plugins/enhanced-tooltipglossary/backend/cm-tooltip-glossary-backend.php on line 250

    Warning: include_once():
    Failed opening ‘…/wp-content/plugins/enhanced-tooltipglossary/backend/views/admin_template.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in …wp-content/plugins/enhanced-tooltipglossary/backend/cm-tooltip-glossary-backend.php on line 250

    https://ww.wp.xz.cn/plugins/enhanced-tooltipglossary/

Viewing 1 replies (of 1 total)
  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    10 years, 5 months ago

    Hi BevH,

    Please try to remove the plugin and install it again. The file is definitely in the package.

    If that doesn’t help, perhaps there’s some problem with the file access permissions on the server. You’d need to check the FTP if the file is readable.

    Best,
    Mark
    CM Support Team

Viewing 1 replies (of 1 total)

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