Hi, this is very strange. Try the following: Deactivate all of your other plugins, then carry out a test. If it works then you know there is a conflict with your other plugins. If that is the case, start activating one by one your other plugins and at the same time carrying out a test.
Let me know if the above helps you.
Thank you
I deactivated all plugins including the Easy WP SMTP, then I activated only the Easy WP SMTP and the error is still there. The only think which is not set in the setting is “From Name” – when I type something there and save it and then delete it and save it, the error message is gone but only till I click anywhere else – like WP dashboard, then the error is back.
Thank you for providing more information. Can you test one of WP default themes like Twenty Seventeen?
What PHP version is running in your sever? Who is your host?
Regards
I had the very same problem. I have managed to save the data after 25 tries. First I tried to save the form with “From Name” left blank, then I gave up and tried to fill in all the fields. Even filling in all the fields didn’t help right away. Custom theme, PHP7.2, many plugins, no PHP errors seen.
I can reproduce the bug.
I cleared “From Name” field and unchecked “Force From Name Replacement” and the error message “please configure your SMTP credentials” is back.
Currently both fields must be configured/enabled to get rid of the message.
Thank you for reporting this issue. I have submitted a message to the developers to investigate further your findings.
Kind regards
As for me Iam using PHP 7.3. I didnt try to check the “Force From Name Replacement” checkbox. Anyway I dont want to use this “From Name” at all so I think it would be good to fix this as non-required field
