Setup: Cannot select Country / Region

  • Resolved michaelnorth

    (@michaelnorth)


    3 years, 6 months ago

    Hi, I’m doing the initial set up of WooCommerce. Woocommerce / Home opens a wizard. The very first form is Store Details. It asks for Country / Region. I cannot search for a Country / Region or choose one from the dropdown. The field is completely unresponsive. I cannot move on to the next part of the wizard without completing this form. I have disabled all plugins and I’m running the default 2023 theme. I’ve seen many reports of this issue in various forums with no clear solution. Stuck.

    Screenshot: https://www.dropbox.com/s/qs4ojdcpoakk496/2022-11-13-01.jpg?dl=0

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  • anastas10s

    (@anastas10s)

    3 years, 6 months ago

    Hi there @michaelnorth 👋

    Setup: Cannot select Country / Region

    Thanks for reaching out, let’s figure out why things are not lining up!
    I wanted to see if I could replicate the issue, so I went ahead with creating a fresh test installation and verified that everything worked smoothly. For Country/Region, I went ahead with selecting Spain. Could you clarify which one you are trying to set?

    Side note: I can see some icon hovering over the Country/Region field. Kindly make sure to disable any browser extensions that might interfere with the wizard.

    Last, but not least, there is an option to skip the setup wizard -at the bottom of step 1. For reference, see the screenshot directly linked here.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

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