Setup & Configuration Catalog Visibility Settings

  • mehmetkose

    (@mehmetkose)


    1 year, 2 months ago

    we enabled Hide The Product Completely option, but we still see products on our item store, how to fix that issue

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @mehmetkose,

    Could you please share screenshots of the General Settings and Restriction Settings from our plugin?

    Thanks,
    Kuldip

    Thread Starter mehmetkose

    (@mehmetkose)

    1 year, 2 months ago

    https://ibb.co/p6J48VF8

    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @mehmetkose,

    Please enable the Force Geolocation option under the General Settings in our plugin and check the issue again on your store.

    Let me know how it goes.

    Thanks,
    Kuldip

    Thread Starter mehmetkose

    (@mehmetkose)

    1 year, 2 months ago

    we enabled force geolocation, but we still can see restirected items on our item store.
    https://www.tukadubai.com/product-category/Home-Appliance-2/

    all electronics items here only can sellable to UAE, not qatar and saudi arabia, but even if we change country we still see items there

    Thread Starter mehmetkose

    (@mehmetkose)

    1 year, 2 months ago

    why nobody answering its been 4 days ?

    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @mehmetkose,

    I will check and update you as soon as possible. Are you using any cache plugin on your store?

    Thanks,
    Kuldip

    Thread Starter mehmetkose

    (@mehmetkose)

    1 year, 2 months ago

    we are using wprocket, we clear and preload cache nothing changed

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    1 year, 2 months ago

    why nobody answering its been 4 days ?

    Because they are unpaid volunteers helping you out of the goodness of their hearts and totally for free?

    *Drinks coffee*

    Please set your expectations appropriately. If you don’t get any support or reply that’s OK too. You are not anyone’s customer and you are not owed even a reply.

    Thread Starter mehmetkose

    (@mehmetkose)

    1 year, 2 months ago

    I understand that volunteers are helping out, and I truly appreciate that. However, a respectful reminder would’ve been enough—there’s no need for sarcasm or a condescending tone. I’m here seeking help, not trying to be entitled.

    That said, I am actually a potential customer. I’m waiting for this issue to be resolved before I decide to purchase the plugin. So yes, support matters—even from a volunteer community—because it directly influences buying decisions

    • This reply was modified 1 year, 2 months ago by mehmetkose.
    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @mehmetkose,

    Please check out our documentation on adding compatibility with the WP Rocket plugin. Kindly add compatibility for our plugin with WP Rocket and review the issue again.

    Let me know how it goes.

    Thanks,
    Kuldip

Viewing 10 replies - 1 through 10 (of 10 total)

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